Integrations
Ticketing Integrations
Automatically create tickets for findings in Jira, ServiceNow, Linear, or Azure DevOps.
CodeWall can automatically create tickets in your issue tracker when findings are discovered, keeping remediation in your existing workflow.
Supported platforms
| Platform | Required Fields |
|---|---|
| Jira | Site URL, email, API token, project key, issue type |
| ServiceNow Incidents | Instance URL, client ID, client secret, assignment group |
| Linear | API key, team ID |
| Azure DevOps | Organization URL, project, personal access token |
Setting up a ticketing integration
- Go to Settings > Integrations
- Find your ticketing platform in the Ticketing section
- Enter the required credentials
- Configure the auto-create threshold — the minimum severity that triggers automatic ticket creation:
- Critical — only critical findings
- High — high and critical
- Medium — medium, high, and critical
- Low — all findings
- Enable Auto-create to have tickets generated automatically
- Click Save
How it works
When a finding is discovered during a test:
- CodeWall checks if the finding severity meets your auto-create threshold
- If it does, a ticket is created in your configured platform with:
- Finding title as the ticket summary
- Full finding details, attack chain, and remediation in the description
- Priority mapped from CodeWall severity
- The ticket link is stored with the finding for cross-referencing
Manual ticket creation
Even without auto-create enabled, you can push individual findings to your ticketing platform from the findings dashboard.